Refund & Returns Policy

We want you to be happy with every purchase from Vande Bharat Mart. If something isn't quite right, you are welcome to return it under the following conditions:

• The return must be initiated within 7 days of the delivery date.
• The item must be unused, unworn, and in its original condition with all tags and packaging intact.

For hygiene and safety reasons, certain items cannot be returned. Please note that the following are final sale:

• Items marked as "Final Sale" or sold at a discount.
• Perishable goods (like food items).
• Personal care products (like skincare, soaps).
• Gift cards.

Starting a return is simple. Please email our friendly customer care team at support@vandebharatmart.com with your order number and the items you wish to return. We will guide you through the next steps for a smooth process.

Once we receive your return package, our team will inspect the items to ensure they meet our eligibility criteria. We'll send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed immediately.

• Prepaid Orders: Your refund will be credited back to your original payment method (Credit/Debit Card, UPI, etc.) within 5-7 business days.
• Cash on Delivery (COD): For COD orders, the refund will be processed via bank transfer. We will contact you for your bank details, and the amount will be credited within 5-7 business days.

Your refund will be for the full value of the returned items. Please note that original shipping fees and any applicable COD handling charges are non-refundable.

If you haven't received your refund within the expected timeline, we recommend first checking with your bank or credit card company. If you still need assistance, please don't hesitate to reach out to us. We're here to help!

Contact Us: support@vandebharatmart.com